Effective Date

1 July 2024

Policy Statement

Aris Zinc Group, including its subsidiaries and related entities (“we”, “us”, or “our”), respects your right to privacy and is committed to safeguarding the personal information of individuals who interact with our website and services. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information, in accordance with the Privacy Act 1988 (Cth) and relevant obligations in the Australian Information Security Manual (ISM).

Scope

This Privacy Policy applies to personal information collected by Aris Zinc Group and its subsidiaries through:

• Our websites (including all pages and subdomains).
• Any related platforms, applications, or social media pages.
• Communications (e.g., email) and other direct interactions with us.

By using our website, submitting information, or otherwise engaging with Aris Zinc Group, you acknowledge that you have read and understood this Privacy Policy.

Definitions

• Personal Information: Information or an opinion, whether true or not, about an identified individual or an individual who is reasonably identifiable.
• Cookies: Small data files stored on your device to help our website recognise you, improve performance, or provide personalised content.

Collection of Personal Information

Information You Provide: We may collect personal information (e.g., name, email address, telephone number, organisation details) when you:

• Submit an online enquiry.
• Register for updates or newsletters.
• Apply for a role within the company.
• Participate in surveys or questionnaires.
• Otherwise communicate with us directly.

Automatic Collection: We collect non-identifiable data automatically when you visit our website, such as:

• IP address and browser type.
• Pages viewed, links clicked, and navigation paths.
• Cookies and analytics tools that track usage patterns.

Third-Party Sources: Occasionally, we may receive personal information from third-party service providers, affiliates, or publicly available records, always adhering to legal and contractual obligations.

Use of Personal Information

We collect and use personal information for the following purposes:

• Service Delivery: To respond to enquiries, provide requested services or information, and manage client relationships.
• Marketing & Communications: To send newsletters, promotional material, or updates about our services, but only where you have opted in or otherwise authorised such communications.
• Recruitment: To process job applications and manage potential employment or engagement opportunities.
• Website Enhancement: To analyse and improve the user experience, ensuring our website remains relevant, secure, and user-friendly.
• Legal & Regulatory Compliance: To meet our obligations under Australian law, the Privacy Act 1988, and relevant security measures in the ISM.

We will not use your personal information for secondary purposes unrelated to the above, without your express consent, or unless otherwise permitted by law.

Storage and Security of Personal Information

We take reasonable steps to ensure the security of personal information, in line with the Australian Information Security Manual (ISM) and other industry best practices. Measures may include:

• Secure Servers: Hosting data on servers with industry-standard security protocols.
• Access Control: Restricting access to authorised personnel with a legitimate business need.
• Encryption: Applying encryption techniques to sensitive data where feasible.
• Regular Audits: Conducting periodic security and privacy assessments to identify and address vulnerabilities.

Despite our efforts, no data transmission over the internet or electronic storage system can be guaranteed as completely secure. We therefore encourage you to take appropriate precautions when sharing information online.

Disclosure of Personal Information

Aris Zinc Group will not sell or rent your personal information. We may disclose personal information in the following circumstances:

• Subsidiaries & Affiliates: Within the Aris Zinc Group entities for consistent service and internal governance.
• Third-Party Service Providers: To trusted vendors (e.g., IT support, payment processors) who assist us in operating our website or business, under strict confidentiality obligations.
• Legal Requirements: Where required or authorised by law, court orders, or government regulations.
• Business Transfers: If we merge, acquire, or are sold, personal information may be transferred as part of the transaction.

Cookies & Tracking Technologies

Our website uses cookies to distinguish you from other users, enhance your online experience, and track usage data for improvement. You may adjust your browser settings to refuse cookies; however, some website functionality may be limited.

Accessing & Correcting Personal Information

Under the Privacy Act 1988, you have the right to request access to, or correction of, any personal information we hold about you. To do so, please contact us using the details in Section 10. We will respond within a reasonable timeframe and, where applicable, in accordance with relevant privacy legislation.

Overseas Transfers

We may store or process personal information in locations outside Australia if our service providers or data centres are located overseas. In such cases, we take appropriate measures to ensure the recipients of your information protect it in a manner consistent with this Privacy Policy and Australian privacy laws.

Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our handling of personal information, please contact us at:

AZG GLOBAL SERVICES HEAD QUARTERS

THE MARK 104/45 AINSLIE AVENUE

CANBERRA CITY ACT 2612 AUSTRALIA

1300 2747 9462 / +61 2 4086 5473

We take privacy-related matters seriously and will endeavour to respond to any enquiries in a timely manner. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).

Updates to this Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective upon posting on our website. We encourage you to review this Policy periodically to stay informed about how we are protecting your personal information.

Disclaimer

This Privacy Policy is not intended to replace or supersede any other consents or agreements you may have with Aris Zinc Group. It is provided as a general guide to our current data handling practices.